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General FAQ's

- Floatation Therapy

What can I expect during my floatation therapy session?


Guests are invited to slip into a comfortable pair of slippers, and guided to our reception area to unwind before their session.​​ First-time guests will get a brief walk-through of the room and be introduced to floatation therapy. All guests are given complete privacy and are required to take a quick 5-minute shower (with shampoo & body wash only). You will carefully enter the floatation tank or suite by using the handrails and allow yourself to gently lay back in the water.​ You have full control of the light and music from inside the tank. As your session comes to an end, the music and light will gently fade in as you slowly ease out of your relaxed state.​ Guests are given 10 minutes at the end of their float to shower (with shampoo and body wash) to remove any lingering Epsom salt and get dressed. Complementary conditioner is provided for post float showers only.​ Guests are invited to drink a cup of organic herbal tea in our upstairs lounge.




What do I wear during my floatation therapy session?


Floatation therapy is meant to be experienced fully nude, so go ahead and wear your birthday suit. Don’t worry - you will have complete privacy in your room, and all doors lock. As wearing a bathing suit takes away from the sensory deprivation experience, many people find strings, ties, and the feeling of a wet bathing suit distracting. Wet bathing suits tend to also harbor bacteria, and so we do not recommend wearing one.




Do I have to float for the entirety of the session?


Once your body and mind become comfortable with floating, you will probably notice that things start getting good right around 60 minutes. If you feel the need to exit the float early, you are welcome to do so.




What should I do before my floatation therapy session?


For the best experience possible, eat light the day of your session and refrain from caffeine, alcohol, nicotine, tobacco, sugar and spicy foods as these can excite the body. 90 minutes before your session, we suggest refraining from drinking water or any other beverage to prevent the need for going to the bathroom during your treatment. We also advise not to shave or wax the day of your session. Epsom salt can slightly irritate the skin if you have an open cut or have sensitive skin. If you have self-tanner on at the time of your session, you will not be able to float as it violates policy.




What items does om.life provide for floating?


Every float guest will be given 1 soft towel, 1 washcloth, earplugs, shampoo, conditioner, body wash, and a neck rest and/or float noodle that can be used during your session. We also have makeup remover wipes if needed and petroleum jelly to protect small cuts from the Epsom salt water. If you have long hair, you may want to bring a comb or hair tie. Please leave any swim/hair caps at home. If you wear contact lenses, you may want to bring a contact lens case.




What kind of shampoo, conditioner, and body wash does om.life provide for floating?


The shampoo, conditioner, and body wash in all of our floatation therapy rooms are certified organic, plant-based, and gluten-free. The shampoo and body wash do not contain any fragrances and can be used by both men and women. The conditioner does contain fragrances, and the scent varies by room.




How long does it take to see results after my float session?


It varies per person and depends on the severity of the issue being addressed. Most people experience a noticeable difference during and after the session such as relaxation, improved mood, deep meditation, and temporary pain relief, but some may take longer. Other benefits include improved sleep, better stress management, increased creativity and having a post-float glow (don’t be surprised if others notice).




How often can I schedule a floatation therapy session?


You may schedule as many sessions as you need, as often as you like. There is no limit. We have friends that have floated once a day for 30 days and others who have floated for 13 hours straight.




What type of floatation therapy tanks do you have?


We currently have the Evolution Pod, Quest Float Suite, and (our newest) the Orb from Superior Float Tanks. We selected these models based on the demand from our clients (which is also the latest in floatation technology), its efficiency in energy, and the overall float experience. Our models are the same ones found at the New England Patriots training facility, Houston Texans training facility, US Navy SEALS performance center in Virginia Beach, and can be found in different university athletics departments, celebrity homes, and float centers throughout the country.




How do you clean the floatation tank water?


Between each floatation session, the water is filtered 3 times through a 1-micron filter and treated with UV light and USP grade hydrogen peroxide. We also implement ozone water treatments that sterilize the water as well as the air and walls of the float tank. In addition to our strict filtering protocols between each float, every week we perform an in-depth cleaning on all of our floatation tanks and pods. We also use pharmaceutical-grade Epsom salt that has a high magnesium content to prevent bacteria and microorganism growth. We also adhere to the strictest water regulations in the United States while never sacrificing safety or sustainability. We check our water chemistry twice daily.




What type of water is in your floatation tanks?


Because we love clean water, we have an Aquasana EQ-400 Chloramines Whole House Water Filter for our entire sanctuary that we use to fill our tanks. This water filtration system removes 97% of chlorine and chloramines. It is also environmentally friendly and does not require electricity or create water waste. And our favorite benefit is that it improves indoor air quality by reducing chemicals that vaporize in shower steam, which means you will only be breathing in clean air. Our water tank solution combines 200 gallons of water with 1,000 lbs. of diluted Epsom salt. Our water is kept at an average of 93.5 °F to match the surface temperature of your skin.




How often do you clean your float rooms?


We clean our float rooms after every session with a non-toxic and all natural cleaner to ensure the highest standards of cleanliness and safety.




Who invented the float tank?


Dr. John Cunningham Lilly (1915 – 2001) is recognized as the inventor of the precursor of today's modern float tank. Dr. Lilly was an American physician, neuroscientist, psychoanalyst, psychonaut, philosopher, writer and inventor.




Can I fall asleep in the float tank?


Those that have sleeping difficulties or insomnia often use floatation therapy. It also allows clients to become very relaxed and slowly drift off into a peaceful sleep. At the end of every session, music that gradually increases in volume will play and help you to come back into your body and wake up slowly. You certainly can and probably will sleep at some point in one or more of your sessions. Just a 90-minute float session can reset your circadian rhythms. Floatation therapy is one of the most effective treatments for dealing with occasional or ongoing stress, winding down from work, and even recovering from jet lag.




Can I float if I am menstruating?


Yes. However, we do require that you use some form of leak-free protection to ensure a clean environment. If we find that the water has been contaminated with bodily fluids, we will have to charge a $2,000 fine to cover the costs of emptying the tank, refilling the tank, replacing 1,000 lbs. of Epsom salt, and canceling the appointments of other guests.




Can I float if I am pregnant?


Yes, we highly recommend it. Pregnancy often comes with aches and pains as the body changes. Floatation therapy provides a zero gravity environment taking a lot of the physical stress off of the body and creates a womb-like effect. Many women who are pregnant have shared with us that they can hear the heart beat of their baby. We will provide you with a floatation device that may be used to ensure comfort for you and the baby. If you are in your third trimester or have any health concerns, we recommend consulting with your physician first before floating.




Can I float if I am claustrophobic?


Yes, many people say that it feels more like floating in outer space than being in a closed environment. You are in complete control of your environment. Keep the pod lid or the float suite door open - it’s entirely up to you. Most people find floating a freeing experience. Any anxiety of small spaces will quickly go away. For those that get claustrophobic, we recommend booking a session in the Evolution Pod room and leaving the lid open. Our Quest Float Suites have 8’ foot ceilings and are very roomy. Dim light inside the tank is available - being in complete darkness is entirely up to you. Your session is customizable, and we are here to ensure that you feel safe and comfortable.




Can I float if I have ear problems?


We suggest that everyone uses the provided earplugs to mitigate any risk of ear irritation and to soundproof your experience further. Conditions such as a perforated ear drum, swimmer’s ear, or ear infections require that one does not submerge their head under water until their ailment has healed. If you have ear problems, we recommend you consult with your physician first before attempting to float.




Can I float if I have recently gotten a tattoo or piercing?


We recommend consulting with your tattoo artist or following the directions you were given, as you may need to wait for a period before floating. We recommend waiting at least a month after you have gotten your new tattoo to ensure that your artwork is protected. After a new piercing, we recommend waiting at least two weeks.




Who should not float?


People with incontinence, uncontrolled epilepsy, open wounds or sores, an infectious disease, and people with drug or alcohol intoxication or kidney problems. If you suffer from a serious medical condition, please consult your physician before attempting to float. Also, if you have dyed your hair within the last two weeks or currently have spray tan on your skin, you will not be allowed to float as this would contaminate the water.




Can more than one person float in a tank at a time?


We only allow one person per tank for safety and health reasons.




What happens if I contaminate the water in the float tank?


If we find that the water has been contaminated with bodily fluids, we will have to charge a $2,000 fine to cover the costs of emptying the tank, refilling the tank, supplies, and canceling the appointments of other guests.




Will Epsom salt affect my skin and hair?


Epsom salt has a high content of magnesium, which is quickly absorbed by the skin, so there are a lot of health benefits to using it. It also will not dry your skin or cause it to prune up. While there is no guarantee that the salt won’t strip some color from your hair, we recommend that you check if the water running through your hair in the shower at home is clear. If there is still some color coming out of your hair, you should wait a couple of more days and showers. If needed, we can provide you with a new, unused hair cap. We do not recommend floating for those with dreadlocks and ask that all hair pieces and hair extensions are removed before entering the tank.




What are your Float Therapy Policy guidelines?


We clean our float rooms in-between every session with a non- toxic and all natural cleaner and check our water chemistry twice daily. We also adhere to the strictest water regulations in the United States while never sacrificing on safety or sustainability. Below are our float guidelines: 1. You must thoroughly shower with shampoo and soap before entering the floatation therapy tank. 2. You cannot wear any essential oils, creams, henna or makeup on your face or body before entering the floatation therapy tank. 3. You cannot have used spray tan products or dyed your hair within the last 10 days. 4. You cannot have recently gotten a tattoo or body piercing in the last 30 days. 5. You cannot have any open cuts or wounds including infectious diseases, illnesses, skin disorders, or sores. (Please be aware that having shaved before your float might cause some skin irritation due to the high salt content.) 6. If menstruating, you must use a proper feminine hygiene product. 7. If we find that the floatation tank water and epsom salt solution has been contaminated with essential oils, hair dye, tanning products, any bodily fluids or excrement we will have to charge a $2,000 fine to cover the costs of emptying the tank, refilling the tank with 1000lbs of Pharmaceutical Grade epsom salt, supplies, and cancelling the appointments of other guests. This information is also found on the Client Intake Form waiver that all clients must review and sign before their first scheduled appointment.





- Cryotherapy

What can I expect during my whole body cryotherapy session?


Our trained technicians will take your blood pressure and ask you about your current state of health. The technician will then open up the door of the cryosauna for you and step out of the room for a few moments to give you privacy to change. You will remove your clothes (leaving your underwear on) and put on the provided socks and gloves. When you are ready, just step into the cryosauna and press the call button to alert us that you have finished changing. The technician will then come into the room, raise you up, so your head is above the cryosauna, and start your session. A technician will be with you during your treatment to ensure your safety and comfort.




How long is a cryotherapy session?


You will feel 40 seconds of heat followed by 2-3 minutes of -249°F freezing cold air.




What do I wear during my whole body cryotherapy session?


Before your session begins, you will remove your clothing but keep on your underwear. We recommend that clients wear either cotton underwear or their bathing suit. You will be given a set of socks, gloves, and slippers to wear during your treatment to ensure your safety. For your safety, we ask that no jewelry or bras with underwire or metal pieces (including bra strap clasps) be worn during your session.




Can I work out directly before or after a whole body cryotherapy treatment?


According to some scientific studies, it is most beneficial to wait at least one hour after you have finished an intense workout to derive the maximum benefits. Working out before a treatment often leads to faster muscle recovery. Working out after a treatment can give you a higher pain tolerance, increased energy, and greater flexibility. Please note that we cannot administer any treatments if your hair is wet or your body has any sweat or moisture. Your blood pressure also needs to be back down to <160/100. We highly recommend booking a NormaTec Recovery session after your Whole Body Cryotherapy treatment to reduce muscles soreness and speed up your recovery time.




How long does it take to see results after my whole body cryotherapy session?


Results vary per person and depend on the severity of the issue being addressed. While most people experience a noticeable difference after one session such as an increase in energy, improved mood, and temporary pain relief, some may take longer. Other experiences that have been shared with us are a higher pain tolerance when working out, decreased inflammation, and weight loss.




How many whole body cryotherapy sessions will I need?


How many sessions needed is a personal choice and may depend on how your body responds to the treatments. For those that are new to whole body cryotherapy, we suggest taking advantage of our Intro Package where you receive 3 sessions for $139. We created this package because, in our personal experience, it took 3 sessions to start feeling a noticeable difference. We have found that whole body cryotherapy treatments have cumulative benefits and most people see the best results getting a minimum of 10 sessions in a 2- 3 week period. After 10 sessions, most people can have fewer treatments spaced farther apart for maintenance.




How often can I schedule a whole body cryotherapy session?


You may schedule one session every day. We do not recommend having more than one session a day as it takes the body at least 24 hours to recover.




Can I book a whole body cryotherapy and infrared sauna session on the same day?


To ensure your safety, we do not currently book Whole Body Cryotherapy and Infrared Sauna sessions on the same day. The body needs time to adjust to room temperature after a whole body cryotherapy session. Rapidly moving from one temperature to another may cause muscle cramping.




What cryo chamber model do you have?


We have a Cryosense cryo chamber, which is the latest technology in cryotherapy. It is the first unit to deliver both cryotherapy and heat in a single unit. Guests have the option of starting each treatment with 40 seconds of heat, then easing into the 2-3 minutes of cold therapy. The Cryosense cryo chamber targets different zones that allow greater cold intensity on the upper body, lower body, or whole body depending on your personal needs. This new technology also offers 8 different client experience settings for improved recovery.




What is the difference between whole body cryotherapy and an ice bath?


Whole body cryotherapy and an ice bath are two completely different treatments. During a traditional ice bath, you are lowered into freezing cold water for about 12-15 minutes. During this time, the cold penetrates deep into the skin tissue and causes the skin temperature to drop down to about 41° F. During a Whole Body Cryotherapy session; the dry treatment lasts for about 2-3 minutes. The skin is never penetrated, and the skin’s temperature drops down to about 30° F. In our personal experience we have found whole body cryotherapy to be more effective and comfortable than a traditional ice bath and are continually amazed by the results.




Is it better to do cryotherapy in the morning or at night?


No scientific data shows one time of day having more benefits than another. It is up to you and your lifestyle preferences.




Who should not use whole body cryotherapy?


We do not administer treatments to those that are pregnant or have severe hypertension (BP> 160/100), acute or recent myocardial infarction, unstable angina pectoris, arrhythmia, symptomatic cardiovascular disease, cardiac pacemaker, peripheral arterial occlusive disease, venous thrombosis, acute or recent cerebrovascular accident, uncontrolled seizures, Raynaud’s Syndrome, fever, tumor disease, symptomatic lung disorders, bleeding disorders, severe anemia, infection, cold allergy (being allergic to cold), acute kidney and urinary tract diseases.




I am claustrophobic. Can I still do cryotherapy?


Yes. The chamber is open at the top, and your head is raised, so you are never fully enclosed. The door of the chamber is never locked, and you may end your session at any time. To ensure your safety and comfort, a highly trained technician will be with you during your session.




Can I catch a cold from doing cryotherapy?


Having direct contact with dry, cold for a short period raises the internal body temperature and can help the body recover from having a cold. Cryosaunas do not cause colds.





- Infrared Sauna

What is the difference between an infrared sauna and a traditional sauna?


Traditional rock or steam saunas heat the air making it uncomfortably hot and difficult to breathe. In an infrared sauna, the heat is gentle, it ranges between 100° - 150° F, and feels like lying in the sun on a warm day. Infrared sauna technology penetrates the skin and raises the body’s core temperature allowing your skin to produce sweat that is composed of 20% toxins. That’s 17% more than what a traditional sauna can do.




What can I expect during my infrared sauna session?


You will be given complete privacy to enjoy your session. Please note that your infrared sauna might be located on the second floor and will require brief stair climbing. You have the room for the time that you've booked. We recommend giving yourself at least 5 minutes to change before and after your session.




What should I wear in the infrared sauna?


While most people prefer to be nude and sit on a towel, it is optional to wear a bathing suit, shorts, sports bra, or hot yoga wear.




What should I do before and after my infrared sauna session?


We highly recommend hydrating and drinking lots of water before and after your session to further the cleansing benefits. We welcome our guests to visit our upstairs lounge where we serve organic tea and alkaline Kangen water.




Am I able to shower after my infrared sauna session?


At this time our showers are reserved for floatation therapy guests only. However, if you purchase a Floatation Therapy and Infrared Sauna session, we will do our best to schedule your infrared sauna session first.




How often can I use an infrared sauna?


Most people prefer a 30-minute session, 3-4 times a week. However, it is safe to use daily and at whatever heat setting your feel is best for your needs.




What infrared sauna model do you have?


We have a Sunlighten mPulse 3-in-1 infrared sauna that comfortably seats two people, and the 3-Person Clearlight Sanctuary Infrared Sauna. Our saunas is made from hypoallergenic basswood and does not emit any fragrances, toxins, and is safe for those with allergies.




How often do you clean your infrared sauna?


We clean our sauna in-between every session with a non-toxic, all-natural cleaner to ensure the highest standards of cleanliness and safety. We also provide a highly absorbent, antibacterial, and anti-fungal bamboo carbon towel to each of our guests.




Can I book an infrared sauna and whole body cryotherapy session on the same day?


To ensure your safety, we do not currently book Infrared Sauna and Whole Body Cryotherapy sessions on the same day. The body needs time to adjust to room temperature after a whole body cryotherapy treatment and moving rapidly from one temperature to another may cause muscle cramping.




Is it better to use an infrared sauna in the morning or at night?


No scientific data shows one time of day having more benefits than another. It is entirely up to you and your lifestyle preferences.




Is it safe to use an infrared sauna while pregnant?


We recommend checking with your doctor first.




Is it safe to use an infrared sauna while breastfeeding?


While most physicians will say yes; it is always best to check with your doctor first. If you have any medical conditions, please notify our staff.




Are infrared saunas safe for the elderly to use?


Yes, we recommend that our elderly guests start on the lowest temperature setting first for no more than 15 minutes. During an infrared sauna session, it is important that the body can sweat effortlessly and its natural cooling processes are activated to maintain the core body temperature. These functions tend to decrease with age, so we ask that all guests use their best judgment during their session.




I’m taking prescription medications. Can I use an infrared sauna?


We recommend checking with your doctor or pharmacist first before using our infrared sauna. Some diuretics, barbiturates, and beta-blockers inhibit the body’s natural ability to regulate itself in hot temperatures. Anticholinergics such as amitriptyline may inhibit sweating or predispose individuals to heat rash or heat stroke. Some over-the-counter drugs, such as antihistamines, may cause the body to be more susceptible to heat stroke. If this is your first time using an infrared sauna, are taking medications or over-the-counter drugs, and are unsure how your body may respond, please notify our staff.





- NormaTec Compression

What can I expect during my NormaTec recovery session?


One of our client services specialists will give you a brief introduction to the NormaTec system, help get you set up, and will answer any questions you may have.




What should I wear during my NormaTec recovery session?


Most people prefer to wear comfortable or loose clothing such as yoga or workout attire during their session.




How often can I use the NormaTec system?


Our NormaTec system can be used daily or on an as-needed basis.




How often do you clean your NormaTec recovery system?


We clean our NormaTec recovery system in-between every session with a non-toxic, all-natural cleaner to ensure the highest standards of cleanliness and safety.




Is NormaTec recovery safe to use?


NormaTec was initially developed for medical patients with severe circulatory and peripheral vascular disorders and is now the most effective recovery tool for athletes who want maximum performance recovery. The risks and benefits of using our NormaTec Recovery system are the same as having a traditional massage. If at any time you feel any discomfort, you have the choice of reducing the intensity or stopping your session.




How is a NormaTec recovery session different from a traditional massage?


A traditional massage is delivered by a licensed massage therapist with their hands. Our NormaTec Recovery system includes a series of attachments for the legs, arms, and hips along with a control unit that allows you to customize your massage just the way you like it. The attachments work to externally compress the limbs in a way that mimics normal physiology and features a sophisticated pulsing, gradient, and distal release compression pattern.




When is the best time to use the NormaTec system?


Most people experience the greatest recovery benefits when using the NormaTec Recovery system right after a Whole Body Cryotherapy treatment. Others enjoy using the NormaTec system within a few hours after an intense workout for 30-60 minutes on a moderate to high-intensity level. It can also be used for relaxation and stress-relief. We love using it daily, especially on the days that we do intense workouts.




Is it safe to use the NormaTec recovery system while pregnant?


We recommend checking with your doctor first before using our NormaTec Recovery system.




Who should not use NormaTec recovery?


We do not recommend using NormaTec if you have an open wound, stitches, skin rashes, acute deep vein thrombosis (DVT), broken bones, or a fracture that has not fully healed.





 

FAQ's: Services

- Floatation Therapy

What can I expect during my floatation therapy session?


Guests are invited to slip into a comfortable pair of slippers, and guided to our reception area to unwind before their session.​​ First-time guests will get a brief walk-through of the room and be introduced to floatation therapy. All guests are given complete privacy and are required to take a quick 5-minute shower (with shampoo & body wash only). You will carefully enter the floatation tank or suite by using the handrails and allow yourself to gently lay back in the water.​ You have full control of the light and music from inside the tank. As your session comes to an end, the music and light will gently fade in as you slowly ease out of your relaxed state.​ Guests are given 10 minutes at the end of their float to shower (with shampoo and body wash) to remove any lingering Epsom salt and get dressed. Complementary conditioner is provided for post float showers only.​ Guests are invited to drink a cup of organic herbal tea in our upstairs lounge.




What do I wear during my floatation therapy session?


Floatation therapy is meant to be experienced fully nude, so go ahead and wear your birthday suit. Don’t worry - you will have complete privacy in your room, and all doors lock. As wearing a bathing suit takes away from the sensory deprivation experience, many people find strings, ties, and the feeling of a wet bathing suit distracting. Wet bathing suits tend to also harbor bacteria, and so we do not recommend wearing one.




Do I have to float for the entirety of the session?


Once your body and mind become comfortable with floating, you will probably notice that things start getting good right around 60 minutes. If you feel the need to exit the float early, you are welcome to do so.




What should I do before my floatation therapy session?


For the best experience possible, eat light the day of your session and refrain from caffeine, alcohol, nicotine, tobacco, sugar and spicy foods as these can excite the body. 90 minutes before your session, we suggest refraining from drinking water or any other beverage to prevent the need for going to the bathroom during your treatment. We also advise not to shave or wax the day of your session. Epsom salt can slightly irritate the skin if you have an open cut or have sensitive skin. If you have self-tanner on at the time of your session, you will not be able to float as it violates policy.




What items does om.life provide for floating?


Every float guest will be given 1 soft towel, 1 washcloth, earplugs, shampoo, conditioner, body wash, and a neck rest and/or float noodle that can be used during your session. We also have makeup remover wipes if needed and petroleum jelly to protect small cuts from the Epsom salt water. If you have long hair, you may want to bring a comb or hair tie. Please leave any swim/hair caps at home. If you wear contact lenses, you may want to bring a contact lens case.




What kind of shampoo, conditioner, and body wash does om.life provide for floating?


The shampoo, conditioner, and body wash in all of our floatation therapy rooms are certified organic, plant-based, and gluten-free. The shampoo and body wash do not contain any fragrances and can be used by both men and women. The conditioner does contain fragrances, and the scent varies by room.




How long does it take to see results after my float session?


It varies per person and depends on the severity of the issue being addressed. Most people experience a noticeable difference during and after the session such as relaxation, improved mood, deep meditation, and temporary pain relief, but some may take longer. Other benefits include improved sleep, better stress management, increased creativity and having a post-float glow (don’t be surprised if others notice).




How often can I schedule a floatation therapy session?


You may schedule as many sessions as you need, as often as you like. There is no limit. We have friends that have floated once a day for 30 days and others who have floated for 13 hours straight.




What type of floatation therapy tanks do you have?


We currently have the Evolution Pod, Quest Float Suite, and (our newest) the Orb from Superior Float Tanks. We selected these models based on the demand from our clients (which is also the latest in floatation technology), its efficiency in energy, and the overall float experience. Our models are the same ones found at the New England Patriots training facility, Houston Texans training facility, US Navy SEALS performance center in Virginia Beach, and can be found in different university athletics departments, celebrity homes, and float centers throughout the country.




How do you clean the floatation tank water?


Between each floatation session, the water is filtered 3 times through a 1-micron filter and treated with UV light and USP grade hydrogen peroxide. We also implement ozone water treatments that sterilize the water as well as the air and walls of the float tank. In addition to our strict filtering protocols between each float, every week we perform an in-depth cleaning on all of our floatation tanks and pods. We also use pharmaceutical-grade Epsom salt that has a high magnesium content to prevent bacteria and microorganism growth. We also adhere to the strictest water regulations in the United States while never sacrificing safety or sustainability. We check our water chemistry twice daily.




What type of water is in your floatation tanks?


Because we love clean water, we have an Aquasana EQ-400 Chloramines Whole House Water Filter for our entire sanctuary that we use to fill our tanks. This water filtration system removes 97% of chlorine and chloramines. It is also environmentally friendly and does not require electricity or create water waste. And our favorite benefit is that it improves indoor air quality by reducing chemicals that vaporize in shower steam, which means you will only be breathing in clean air. Our water tank solution combines 200 gallons of water with 1,000 lbs. of diluted Epsom salt. Our water is kept at an average of 93.5 °F to match the surface temperature of your skin.




How often do you clean your float rooms?


We clean our float rooms after every session with a non-toxic and all natural cleaner to ensure the highest standards of cleanliness and safety.




Who invented the float tank?


Dr. John Cunningham Lilly (1915 – 2001) is recognized as the inventor of the precursor of today's modern float tank. Dr. Lilly was an American physician, neuroscientist, psychoanalyst, psychonaut, philosopher, writer and inventor.




Can I fall asleep in the float tank?


Those that have sleeping difficulties or insomnia often use floatation therapy. It also allows clients to become very relaxed and slowly drift off into a peaceful sleep. At the end of every session, music that gradually increases in volume will play and help you to come back into your body and wake up slowly. You certainly can and probably will sleep at some point in one or more of your sessions. Just a 90-minute float session can reset your circadian rhythms. Floatation therapy is one of the most effective treatments for dealing with occasional or ongoing stress, winding down from work, and even recovering from jet lag.




Can I float if I am menstruating?


Yes. However, we do require that you use some form of leak-free protection to ensure a clean environment. If we find that the water has been contaminated with bodily fluids, we will have to charge a $2,000 fine to cover the costs of emptying the tank, refilling the tank, replacing 1,000 lbs. of Epsom salt, and canceling the appointments of other guests.




Can I float if I am pregnant?


Yes, we highly recommend it. Pregnancy often comes with aches and pains as the body changes. Floatation therapy provides a zero gravity environment taking a lot of the physical stress off of the body and creates a womb-like effect. Many women who are pregnant have shared with us that they can hear the heart beat of their baby. We will provide you with a floatation device that may be used to ensure comfort for you and the baby. If you are in your third trimester or have any health concerns, we recommend consulting with your physician first before floating.




Can I float if I am claustrophobic?


Yes, many people say that it feels more like floating in outer space than being in a closed environment. You are in complete control of your environment. Keep the pod lid or the float suite door open - it’s entirely up to you. Most people find floating a freeing experience. Any anxiety of small spaces will quickly go away. For those that get claustrophobic, we recommend booking a session in the Evolution Pod room and leaving the lid open. Our Quest Float Suites have 8’ foot ceilings and are very roomy. Dim light inside the tank is available - being in complete darkness is entirely up to you. Your session is customizable, and we are here to ensure that you feel safe and comfortable.




Can I float if I have ear problems?


We suggest that everyone uses the provided earplugs to mitigate any risk of ear irritation and to soundproof your experience further. Conditions such as a perforated ear drum, swimmer’s ear, or ear infections require that one does not submerge their head under water until their ailment has healed. If you have ear problems, we recommend you consult with your physician first before attempting to float.




Can I float if I have recently gotten a tattoo or piercing?


We recommend consulting with your tattoo artist or following the directions you were given, as you may need to wait for a period before floating. We recommend waiting at least a month after you have gotten your new tattoo to ensure that your artwork is protected. After a new piercing, we recommend waiting at least two weeks.




Who should not float?


People with incontinence, uncontrolled epilepsy, open wounds or sores, an infectious disease, and people with drug or alcohol intoxication or kidney problems. If you suffer from a serious medical condition, please consult your physician before attempting to float. Also, if you have dyed your hair within the last two weeks or currently have spray tan on your skin, you will not be allowed to float as this would contaminate the water.




Can more than one person float in a tank at a time?


We only allow one person per tank for safety and health reasons.




What happens if I contaminate the water in the float tank?


If we find that the water has been contaminated with bodily fluids, we will have to charge a $2,000 fine to cover the costs of emptying the tank, refilling the tank, supplies, and canceling the appointments of other guests.




Will Epsom salt affect my skin and hair?


Epsom salt has a high content of magnesium, which is quickly absorbed by the skin, so there are a lot of health benefits to using it. It also will not dry your skin or cause it to prune up. While there is no guarantee that the salt won’t strip some color from your hair, we recommend that you check if the water running through your hair in the shower at home is clear. If there is still some color coming out of your hair, you should wait a couple of more days and showers. If needed, we can provide you with a new, unused hair cap. We do not recommend floating for those with dreadlocks and ask that all hair pieces and hair extensions are removed before entering the tank.




What are your Float Therapy Policy guidelines?


We clean our float rooms in-between every session with a non- toxic and all natural cleaner and check our water chemistry twice daily. We also adhere to the strictest water regulations in the United States while never sacrificing on safety or sustainability. Below are our float guidelines: 1. You must thoroughly shower with shampoo and soap before entering the floatation therapy tank. 2. You cannot wear any essential oils, creams, henna or makeup on your face or body before entering the floatation therapy tank. 3. You cannot have used spray tan products or dyed your hair within the last 10 days. 4. You cannot have recently gotten a tattoo or body piercing in the last 30 days. 5. You cannot have any open cuts or wounds including infectious diseases, illnesses, skin disorders, or sores. (Please be aware that having shaved before your float might cause some skin irritation due to the high salt content.) 6. If menstruating, you must use a proper feminine hygiene product. 7. If we find that the floatation tank water and epsom salt solution has been contaminated with essential oils, hair dye, tanning products, any bodily fluids or excrement we will have to charge a $2,000 fine to cover the costs of emptying the tank, refilling the tank with 1000lbs of Pharmaceutical Grade epsom salt, supplies, and cancelling the appointments of other guests. This information is also found on the Client Intake Form waiver that all clients must review and sign before their first scheduled appointment.





- Cryotherapy

What can I expect during my whole body cryotherapy session?


Our trained technicians will take your blood pressure and ask you about your current state of health. The technician will then open up the door of the cryosauna for you and step out of the room for a few moments to give you privacy to change. You will remove your clothes (leaving your underwear on) and put on the provided socks and gloves. When you are ready, just step into the cryosauna and press the call button to alert us that you have finished changing. The technician will then come into the room, raise you up, so your head is above the cryosauna, and start your session. A technician will be with you during your treatment to ensure your safety and comfort.




How long is a cryotherapy session?


You will feel 40 seconds of heat followed by 2-3 minutes of -249°F freezing cold air.




What do I wear during my whole body cryotherapy session?


Before your session begins, you will remove your clothing but keep on your underwear. We recommend that clients wear either cotton underwear or their bathing suit. You will be given a set of socks, gloves, and slippers to wear during your treatment to ensure your safety. For your safety, we ask that no jewelry or bras with underwire or metal pieces (including bra strap clasps) be worn during your session.




Can I work out directly before or after a whole body cryotherapy treatment?


According to some scientific studies, it is most beneficial to wait at least one hour after you have finished an intense workout to derive the maximum benefits. Working out before a treatment often leads to faster muscle recovery. Working out after a treatment can give you a higher pain tolerance, increased energy, and greater flexibility. Please note that we cannot administer any treatments if your hair is wet or your body has any sweat or moisture. Your blood pressure also needs to be back down to <160/100. We highly recommend booking a NormaTec Recovery session after your Whole Body Cryotherapy treatment to reduce muscles soreness and speed up your recovery time.




How long does it take to see results after my whole body cryotherapy session?


Results vary per person and depend on the severity of the issue being addressed. While most people experience a noticeable difference after one session such as an increase in energy, improved mood, and temporary pain relief, some may take longer. Other experiences that have been shared with us are a higher pain tolerance when working out, decreased inflammation, and weight loss.




How many whole body cryotherapy sessions will I need?


How many sessions needed is a personal choice and may depend on how your body responds to the treatments. For those that are new to whole body cryotherapy, we suggest taking advantage of our Intro Package where you receive 3 sessions for $139. We created this package because, in our personal experience, it took 3 sessions to start feeling a noticeable difference. We have found that whole body cryotherapy treatments have cumulative benefits and most people see the best results getting a minimum of 10 sessions in a 2- 3 week period. After 10 sessions, most people can have fewer treatments spaced farther apart for maintenance.




How often can I schedule a whole body cryotherapy session?


You may schedule one session every day. We do not recommend having more than one session a day as it takes the body at least 24 hours to recover.




Can I book a whole body cryotherapy and infrared sauna session on the same day?


To ensure your safety, we do not currently book Whole Body Cryotherapy and Infrared Sauna sessions on the same day. The body needs time to adjust to room temperature after a whole body cryotherapy session. Rapidly moving from one temperature to another may cause muscle cramping.




What cryo chamber model do you have?


We have a Cryosense cryo chamber, which is the latest technology in cryotherapy. It is the first unit to deliver both cryotherapy and heat in a single unit. Guests have the option of starting each treatment with 40 seconds of heat, then easing into the 2-3 minutes of cold therapy. The Cryosense cryo chamber targets different zones that allow greater cold intensity on the upper body, lower body, or whole body depending on your personal needs. This new technology also offers 8 different client experience settings for improved recovery.




What is the difference between whole body cryotherapy and an ice bath?


Whole body cryotherapy and an ice bath are two completely different treatments. During a traditional ice bath, you are lowered into freezing cold water for about 12-15 minutes. During this time, the cold penetrates deep into the skin tissue and causes the skin temperature to drop down to about 41° F. During a Whole Body Cryotherapy session; the dry treatment lasts for about 2-3 minutes. The skin is never penetrated, and the skin’s temperature drops down to about 30° F. In our personal experience we have found whole body cryotherapy to be more effective and comfortable than a traditional ice bath and are continually amazed by the results.




Is it better to do cryotherapy in the morning or at night?


No scientific data shows one time of day having more benefits than another. It is up to you and your lifestyle preferences.




Who should not use whole body cryotherapy?


We do not administer treatments to those that are pregnant or have severe hypertension (BP> 160/100), acute or recent myocardial infarction, unstable angina pectoris, arrhythmia, symptomatic cardiovascular disease, cardiac pacemaker, peripheral arterial occlusive disease, venous thrombosis, acute or recent cerebrovascular accident, uncontrolled seizures, Raynaud’s Syndrome, fever, tumor disease, symptomatic lung disorders, bleeding disorders, severe anemia, infection, cold allergy (being allergic to cold), acute kidney and urinary tract diseases.




I am claustrophobic. Can I still do cryotherapy?


Yes. The chamber is open at the top, and your head is raised, so you are never fully enclosed. The door of the chamber is never locked, and you may end your session at any time. To ensure your safety and comfort, a highly trained technician will be with you during your session.




Can I catch a cold from doing cryotherapy?


Having direct contact with dry, cold for a short period raises the internal body temperature and can help the body recover from having a cold. Cryosaunas do not cause colds.





- Infrared Sauna

What is the difference between an infrared sauna and a traditional sauna?


Traditional rock or steam saunas heat the air making it uncomfortably hot and difficult to breathe. In an infrared sauna, the heat is gentle, it ranges between 100° - 150° F, and feels like lying in the sun on a warm day. Infrared sauna technology penetrates the skin and raises the body’s core temperature allowing your skin to produce sweat that is composed of 20% toxins. That’s 17% more than what a traditional sauna can do.




What can I expect during my infrared sauna session?


You will be given complete privacy to enjoy your session. Please note that your infrared sauna might be located on the second floor and will require brief stair climbing. You have the room for the time that you've booked. We recommend giving yourself at least 5 minutes to change before and after your session.




What should I wear in the infrared sauna?


While most people prefer to be nude and sit on a towel, it is optional to wear a bathing suit, shorts, sports bra, or hot yoga wear.




What should I do before and after my infrared sauna session?


We highly recommend hydrating and drinking lots of water before and after your session to further the cleansing benefits. We welcome our guests to visit our upstairs lounge where we serve organic tea and alkaline Kangen water.




Am I able to shower after my infrared sauna session?


At this time our showers are reserved for floatation therapy guests only. However, if you purchase a Floatation Therapy and Infrared Sauna session, we will do our best to schedule your infrared sauna session first.




How often can I use an infrared sauna?


Most people prefer a 30-minute session, 3-4 times a week. However, it is safe to use daily and at whatever heat setting your feel is best for your needs.




What infrared sauna model do you have?


We have a Sunlighten mPulse 3-in-1 infrared sauna that comfortably seats two people, and the 3-Person Clearlight Sanctuary Infrared Sauna. Our saunas is made from hypoallergenic basswood and does not emit any fragrances, toxins, and is safe for those with allergies.




How often do you clean your infrared sauna?


We clean our sauna in-between every session with a non-toxic, all-natural cleaner to ensure the highest standards of cleanliness and safety. We also provide a highly absorbent, antibacterial, and anti-fungal bamboo carbon towel to each of our guests.




Can I book an infrared sauna and whole body cryotherapy session on the same day?


To ensure your safety, we do not currently book Infrared Sauna and Whole Body Cryotherapy sessions on the same day. The body needs time to adjust to room temperature after a whole body cryotherapy treatment and moving rapidly from one temperature to another may cause muscle cramping.




Is it better to use an infrared sauna in the morning or at night?


No scientific data shows one time of day having more benefits than another. It is entirely up to you and your lifestyle preferences.




Is it safe to use an infrared sauna while pregnant?


We recommend checking with your doctor first.




Is it safe to use an infrared sauna while breastfeeding?


While most physicians will say yes; it is always best to check with your doctor first. If you have any medical conditions, please notify our staff.




Are infrared saunas safe for the elderly to use?


Yes, we recommend that our elderly guests start on the lowest temperature setting first for no more than 15 minutes. During an infrared sauna session, it is important that the body can sweat effortlessly and its natural cooling processes are activated to maintain the core body temperature. These functions tend to decrease with age, so we ask that all guests use their best judgment during their session.




I’m taking prescription medications. Can I use an infrared sauna?


We recommend checking with your doctor or pharmacist first before using our infrared sauna. Some diuretics, barbiturates, and beta-blockers inhibit the body’s natural ability to regulate itself in hot temperatures. Anticholinergics such as amitriptyline may inhibit sweating or predispose individuals to heat rash or heat stroke. Some over-the-counter drugs, such as antihistamines, may cause the body to be more susceptible to heat stroke. If this is your first time using an infrared sauna, are taking medications or over-the-counter drugs, and are unsure how your body may respond, please notify our staff.





- NormaTec Compression

What can I expect during my NormaTec recovery session?


One of our client services specialists will give you a brief introduction to the NormaTec system, help get you set up, and will answer any questions you may have.




What should I wear during my NormaTec recovery session?


Most people prefer to wear comfortable or loose clothing such as yoga or workout attire during their session.




How often can I use the NormaTec system?


Our NormaTec system can be used daily or on an as-needed basis.




How often do you clean your NormaTec recovery system?


We clean our NormaTec recovery system in-between every session with a non-toxic, all-natural cleaner to ensure the highest standards of cleanliness and safety.




Is NormaTec recovery safe to use?


NormaTec was initially developed for medical patients with severe circulatory and peripheral vascular disorders and is now the most effective recovery tool for athletes who want maximum performance recovery. The risks and benefits of using our NormaTec Recovery system are the same as having a traditional massage. If at any time you feel any discomfort, you have the choice of reducing the intensity or stopping your session.




How is a NormaTec recovery session different from a traditional massage?


A traditional massage is delivered by a licensed massage therapist with their hands. Our NormaTec Recovery system includes a series of attachments for the legs, arms, and hips along with a control unit that allows you to customize your massage just the way you like it. The attachments work to externally compress the limbs in a way that mimics normal physiology and features a sophisticated pulsing, gradient, and distal release compression pattern.




When is the best time to use the NormaTec system?


Most people experience the greatest recovery benefits when using the NormaTec Recovery system right after a Whole Body Cryotherapy treatment. Others enjoy using the NormaTec system within a few hours after an intense workout for 30-60 minutes on a moderate to high-intensity level. It can also be used for relaxation and stress-relief. We love using it daily, especially on the days that we do intense workouts.




Is it safe to use the NormaTec recovery system while pregnant?


We recommend checking with your doctor first before using our NormaTec Recovery system.




Who should not use NormaTec recovery?


We do not recommend using NormaTec if you have an open wound, stitches, skin rashes, acute deep vein thrombosis (DVT), broken bones, or a fracture that has not fully healed.





 
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