CLIENT SERVICE SPECIALIST
RESPONSIBILITIES
* Manage daily spa operations to ensure that om.life is delivering the best experience possible to every client
* Check in and check out clients, give new client orientations and answer questions
* Effectively manage our internal systems (scheduling, ordering, inventory, database maintenance)
* Maintain a safe and beautiful space by cleaning in between sessions and manage the treatment rooms
* Administer Whole Body Cryotherapy treatments (after you have completed the required training)
* Manage water chemistry control of floatation rooms (after you have completed the required training)
* Educate clients on Kangen Water Technology
* Assist with social media and online reviews
* Manage FloatHelm and WaiverForever while thinking of new ways to improve current systems
* Comply with COVID-19 safety rules and regulations
QUALIFICATIONS
* Passion for om.life
* Previous sales and customer service experience
* Ability to work in a start-up environment with diverse personalities
* Positive, calm, friendly, and “can-do” attitude
* Must be able to walk up and down stairs frequently and lift 50 lbs
* Knowledge of holistic health, green living, and spiritual wellness is a bonus
SCHEDULE
* 15-25 hours per week
* You must be available and willing to work some evenings and weekends
COMPENSATION & BENEFITS
* As our company grows, full time positions will become available
* We give all of our employees access to our facilities
JOB APPLICATION